April 2022

20 Apr Customer Communications: 5 prioritisations for effective QA and Testing

Posted at 10:59h in News & Insights, Show on Thank You page

Have you ever hit the send button on a customer communications campaign and then spotted a very obvious mistake? Yes, mistakes happen - but the majority of the time, they are totally preventable through effective QA and testing. So, what does your process look like? The sinking...

07 Apr CASE STUDY: Countrywide

Posted at 16:19h in News & Insights

Australia’s largest group of independently-owned wholesale Food Service Distributors, Countrywide, sought to redefine the B2B loyalty landscape by relaunching their existing loyalty program ‘Countrywide Signature Rewards’. Countrywide partnered with Customology to support the strategy and implementation of their new program. Download the full case study to learn...