SPEAKING ENGAGEMENT: Networx Brisbane – Customer Journey

Our co-founder Mark James recently joined the Network Brisbane panel, sharing his thoughts on customer journeys. Fellow panel members included Michael Joo, General Manager at Datarati and Suzanne Carr, Customer Strategy Director at Customer Frame.

Mark focused on the retention stage of the journey, revealing the lack of strategy and missed opportunities to prevent customer churn.

A huge thanks to the highly engaged audience. This event provided the opportunity to network with like-minded marketers. Watch this space for a podcast recording of the event – coming soon.

If you’re interested in having Customology speak at an upcoming event or would like to learn more about how we can help your business create customers for life, please feel free to get in touch.


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